UPDATE BELOW POST
Hi and thank you so long for your help.
Windows 10 Pro 64-Bit on private home network.
Problem started when my NAS was not listed under computers in Windows Explorer. It was listed under Storage. This meant that I could not access any files or folders on my NAS. When I clicked on my NAS where listed under Storage, it open up the UI for my NAS. I have done nothing on my PC or installed other software.
I reset the network and switched on network discovery as a private network. Still it didn’t list. I couldn’t find any solution.
So I formatted the drive. After this it was back to normal as it worked on the day in December 2013 when I bought it. I installed all my software and restored backups and files from my NAS.
This was good until this morning. Same problem. Drive is not listed but I can ping it without a problem. I hooked up my laptop to my home network. It has Windows 10 Home installed. (cable connection & wifi)
Here the NAS is listed under Computer but when trying to access it, I get a network error telling me that the NAS does not want to accept the connection.
Then I tried to connect from my mobile phone with the app. No problem at all. I can connect, see everything and access it. Same goes for connecting from the web. No problems at all.
When going to the UI on web page, I checked the following: When I click on the NAS where it is listed under “Storage” it opens up the UI.
While I was there, I checked again all settings and username. There I am listed as “Deon”. But, when I formatted my PC, I opted to sign in with my Microsoft account, where I am “Deon Surname”. When I wanted to change my name from “Deon” to “Deon Surname”, the UI did not want to accept the space between my name & surname.
I will REALLY appreciate any help to solve this. I really need to use my NAS as I bought it to do daily backups as well as when any file changes.
Thank you so long.
I have just connected my NAS directly to my PC, no router, no switch; PC directly to NAS with cable.
- It picked up my NAS under “Computers” together my my own PC.
- When I click on it, I get Win Pop-Up: “We cannot access \MYNAS”.
- I click on “Diagnose” button.
- “The remote device or resource won’t accept the connection Detected”
- I click on “View detailed information”.
- "The device or resource is not set up to accept connections on port “The File and printer sharing (SMB)”.
What bugs me is that I have changed NO settings on my NAS for the past 4 years, why now all of a sudden?!
I will really appreciate your help. I am stuck and urgently need access to my NAS.