Dear WD Customer,
WD is experiencing a server issue and some of the My Cloud services are currently not available. This impacts My Cloud account creation, device setup, MyCloud.com login, My Cloud mobile applications, and WD Sync. WD is working to resolve the issue as quickly as possible.
We apologize for any inconvenience this interruption may have caused. If you have questions, or need assistance, please contact Western Digital support: Contact Support | WD Support