My Cloud EX4 display showing blocks

My Cloud EX4 LCD display does not showing any characters, but with some “blocks”, the back light is working fine, but I cannot read anything from the LCD display. Does anyone have similar issue?

Anyone knows the part number for the My Cloud EX4 LCD display and where to buy replacement parts?

Thank you in advance.

Hello timothyge,

You should check the warranty of the device and if it is under warranty then you can get a replacement.