MY cloud today suddenly died. its the 2GB first gen, and after booting it just flashes with a yellow/orange LED. both link LEDS are green, but I just cannot get the front to go blue, or connect to it.
I have tried the 430 sec reboot
Hi Bobbych,
The yellow/Amber Front LED of the My Cloud device states that the My Cloud device is initializing or the drive is not getting the proper internet connection to turn the front LED into Solid Blue. For more information, you can refer the link given below.
https://support-en.wd.com/app/answers/detail/a_id/16024
However, it is recommended to connect the drive directly to the computer via ethernet cable to isolate the issue with the device.
I have connected the drive directly to my pc and used Linux to view the fesxsndcthe drive is fine so it’s an issue with the network port on the my cloud. I tried plugging it directly into the router with new cables and still no change. So the cloud has gone in the bin and purchased a net gear one instead
