My BRAND NEW WD Elements is Read Only on MAC

All the instructions show plug and play, so that’s a joke. It is a BRAND NEW out of box 12TB Elements. I plugged it in and 2 options for software come up. I installed the MAC software and that was successful but the drive is showing read-only and no other instructions are provided. I tried to drag something into the folder just to test and it won’t write. What is going on???

Hi @Coldpoutine,

Please refer to the below article to check to reformat required for Mac OS Compatibility:
https://support-en.wd.com/app/answers/detail/a_id/3879

When your external drive or any storage drive shows up as “Read Only” on your mac, then you might be encountering a very common problem with the hard drive. In such a situation, the user can open and view the files on a drive but cannot copy or move files to the storage drive. The possible reasons for this issue could be:

  1. External drive is NTFS formatted
  2. Disk permission changed as “Read Only”
  3. External drive is corrupted

However, the issue can be fixed using below DIY methods:

  1. Reformat the external drive
  2. Change/Ignore permissions on an external drive
  3. Repair external drive with disk utility’s first aid

Hope this will help you fix the issue!