My Book Live and WD Sync

WD Legacy Products My Book Live
1

Hello there,

Following the changes on the web acess I found myself today on Mycloud.com instead of the old wd2go.com. So far, so good. But then I realized that I couldn’t map a network drive anymore. Also… WD Sync doesn’t seem to find my MBL.

Is this normal?

Thanks in advance…

2

Welcome to the Community.

WD Sync does not currently support the WD My Book Live, and remote access behaves differently. It’s optimized for web file viewing.

3

Thank you for your reply.

“Currently” meaning that might happen in the future?

Is there any way right now to map an MBL as a network drive?

4

I am unfortunately unaware of WD’s software development roadmap. 

You are still able map your WD My Book Live while on your local network.

http://support.wdc.com/KnowledgeBase/answer.aspx?ID=2676

5

When it will work???

i need access to my files via internet. i used it with wd2go.com but now i can’t((( why you did that???

6

Please make WD Sync work with My Book Live. Now that you have changed the way the app works you have removed a massive chunk of the reason for having this product in the first place and that is the ability to remote access your files !!!

7

Just to want to inform you… Forums for any vendor are not an official support channel.
Forums are for regular end users trying to assist each other.