Ok… I screwed up… I have a My book Essentials 1TB drive…I formated it and lost everything,Windows sees the drive but the WD Smartware does not see the drive at all. What are the steps to get it back to factory specs?
You might want to try uninstalling and reinstalling Smartware and see if that works.
The easiest way would be to save all data from the external drive you would like to keep, then reformat the drive by following the instructions on the link below:
I have the same dilemma here, thanks I would gladly try this one.