I replaced the exact same board and I can´t access my data.
When I connect the external drive My Book to a computer, in Windows Explorer the following drive appears:
And I can’t see the partition with the data:
Does anyone have any idea how I can access my data?
If there is no partition and data on the drive, it will appear as Unallocated , with a black bar on top. Right-click the Unallocated space or the black bar, and click New Simple Volume .
Please refer to this link for more information: How to Partition and Format a WD Drive on Windows and macOS
@Neha_07 , thanks. But do you think my data is no longer on HD? I was hoping to recover my data
I request Western Digital does neither cover Data Recovery under its warranty policy nor has any in-house data recovery service.
Title: Alternate 3rd Party Data Recovery Options
Link: Alternate 3rd Party Data Recovery Options
@Neha_07 , yes, I’ve seen it with them. In your opinion is there any more reliable software to try to recover the data?
@dswv42 , I didn’t know that until the drive failed last week. Ten years of use…
I saw videos on Youtube of a company in Canada that does this chip removal and re-installation: www.hdd-parts.com