WD Community

My Book 2T and 3T Help!

My Books have Hardware Encryption you can’t just simply remove the internal hard drive and put it in a different enclosure and recover your data.

On a Windows PC it won’t appear anywhere except in Disk Management and then the only option will be to initialize / format it and lose your data. Same situation for a Mac.

If you want to recover your data off the My Book … you’ll need to decrypt the hard drive first which can only be attempted using Linux.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.