Mounting Issue

Hi there. 

I’m certainly no expert in soft and hardware programmes, and so need some feedback from anyone who has dealt with this problem.

I find that ‘My Book’ will not mount when i boot up my iMac 2.4 Ghz with Mac OS X 9.2. I can get it to appear by unplugging the USB connection and the Power Cable to the Book, when it will then load onto the desktop. However, this cannot be a correct or clever thing to be doing all the time. The 'My Book’is a 3TB version.

Also, when closing down, I understand you should eject ‘My Book’ first before powering down the computer. However, does this mean that you have to leave 'My Book in standby mode as it has no On/Off switch. I guess you could disconnect the mains plug to it?

Info gratefully received.

Before disconnecting the USB cable, verify if the My Book is recognized on the Disk Utility app. Check the link below for the steps.

How to test a drive for defects or problems on a Mac