Hi everyone! I am an IT illiterate and I’m hoping some wonderful person might be able to help me.
I have been using my My Book for six years. It failed me once and after some Googling I changed the connection from Firewire something else to Firewire 800, which worked, and it’s been fine ever since, until… recently, the icon hasn’t been mounting, intermittently, which I have really stupidly ignored. Now it seems to have stopped altogether. I’m working on a Mac OSX 10.9.5.
I have changed the cable from Firewire to USB, and tried the My Book on a different computer - neither of which worked. I have tried mounting it through Disc Utilities and that didn’t work either.
Is it broken? Am I at data recovery stage? Don’t want to go that vast expense if it’s fixable in another way, but on the other hand I have all my work archived on it and if I lose it it’ll be fairly serious for me.
Lesson learnt - two backup systems in future!