The Problem
Instead of 6tb under size, it shows O Bytes... Disk 3 Unknown, Not Initialized
when tried to initialize and convert to GPT
“The specified disk is not convertible because the size is less than the minimum size required”.
2tb or higher requires/recommended for GPT… mine is 6tb so i have no idea why windows think the disk is not higher than 2tb.
I have already had HDDs of 113 tb, All are western digital and none of it failed so far… This one however seems like it has Manufacturing issues even though HDD is externally flashy and doesn’t seem to be having any damage physically… Maybe software related or file system error ?
Recently got a smartphone for my dad and wd 6tb aswell for me which came together bundled…
so here is the chat while i contacted amazon.
Note: If images are not visible enough, click on the image and use the Browser’s Zoom feature
As you can see, its Either Amazon purposefully engages in non stop trolling by following the behavior as shown in the above chat example to annoy the customer and make them give up or they just work on replacing human agents with AI bots but human names…? 1 hour of beautiful Sunday wasted…
i was listening to spotify and catching up with playlist updates and was patiently replying to every agent that got in the way just to see where it will end and how it ends… As you can see from the above chat, the experience was terrible.
I Love WD and all of the HDDs are working perfectly… i Even had problems like WD not powering on but they were eventually fixed…
i was thinking about providing update to that thread by adding new knowledge and techniques which i learned but for some reasons i keep on procrastinating it due to my To-Do list always incomplete… it feels like i may eventually get finish the To-Do List within 2 days but before i finish that something else gets in queue and the chase seems never ending but i do believe i will finish it eventually, when that happens soon enough, i will post an update for this specific case as there are lot of things to discuss and new ideas to share.
Let’s Get back to the topic… If we take that same Amazon customer care agent reply as a possible solution to look forward… it completely makes no sense because the last time i contacted WD related to this they openly admitted they have no service centers…they only have like offices… The Following search result also should say you the same…
Besides what Google has to say, i myself know if samsung has 100 service centers in my city/neighboring cities…WD has zero…Like there is no such thing as WD service center… its not like WD saying me → the service centre is not available in the current city of your country, but you can visit the nearby city where our service centers are available… they are non-existent…hope you understand what i am trying to say.
Maybe some local computer repair shop can claim they can fix WD drives/data recovery…etc but that doesn’t make them to be WD Authorized… so i am not sure how to proceed further… this is the first time WD made me feel like i have gambled the money and nobody will be able to help… the drive feels like wrecked drive even though its brand new…i tried both WD enclosure method and also shucking method now where i used QZ Sata to USB Enclosure which has Excellent ASMT1153E…In both scenarios same result… it seems like drive has internal issues.
i doubt whether contacting 1800 or filling up some warranty forms will result in any success… Even for this thread, i haven’t created it because i could get proper solution from wd…its just i wanted to let wd know that i am disappointed and make some efforts to setup service centers. i really feel like i have been scammed and its hard to believe WD seem to be the reason… i haven’t lost my love or specialness for WD due to their great drives and data reliability of HDDs…i still love WD but what one thing seems to be changed is that instead of having joy while you make an WD HDD purchase, i will be having fear whether this new drive will work ? and will give a huge sense of relief to see windows explorer showing up the drive. Not sure whether WD is cheaping out parts for the manufacturing of new HDDs but it seems like its all about luck and this time i had bad luck.
I will try searching for some solutions for the next 2 to 3 days and if some magic happens, i will post an update here. this clearly seems to be manufacturing defect but lets see…
