Yesterday I got the update for the My Cloud App in Android, I have my Galaxy S5 running with Lollypop.
After updating, I had to fix several things in order to get connected, after adding the drive localy, I found I couldn’t get connected when leaving home through the phone. Wether I’m on wifi or cell network.
I already went through the troubleshooting and what really bothers me, is that in my iPod touch I just installed the app and everything works fine, so I have remote access working, just my Android phone couldn’t connect with my drive.
Finally I reset all the applicaction data on my phone, used the “My Cloud” password to set the access, I can see the users main folders, but when I try to open any of them (to which I granted my self all access) then gives a Network Connection Error.
I get network connection failure (906) on my Galaxy S5 running Lollipop. I cannot even see the folders. This started with the firmware update to my MyCloud as well.
Same here, Network connection failure (906) when ouside home network on Galaxy Note 3 running Lollipop (Android ver 5.0). Updated Android app and WD My Cloud firmware
I am also having a problem and experiencing the network connection error thing. I’m using a Samsung S4 with the latest software update (whatever that is) Help!!
I kept having the same prob, dunno if my solution will work for everyone but I went into my app settings and opened “my cloud” in settings, then clicked the option clear cache and data. closed settings and then opened my cloud app and it was like I have just installed the app fresh so entered my login details and it works. Im guessing the 906 error is an error between saved login details and access to files/folders for certain versions of android. hope this helps.
Hi, I am facing the ‘Network connection failure (906)’ error recently. Previously the app on my android Samsung phone was working fine and now I get this error. I notice I can access when I am connected directly in the same LAN as my NAS. But once I use my mobile data plan to access, it give me this error.
I suspect is the android app (My Cloud) bug for this version 4.0. Please check.