Just bought 4TB , got issues with new update for El Capitan. My network seem cant detect My Cloud or register it… Pls advice
Helo,
Try upgrading Mac OSX El Capitan to 10.2.11 or higher.
OS X El Capitan 10.11.2 is now available through the Mac App Store
KBA: Error: ‘Connection Failed’ occurs when selecting a My Cloud device through Finder’s Shared sidebar
Updated but still yet to resolves…