Is there a solution to fix My Cloud Home offline issue since the outage that occurred almost three weeks ago?

How can I troubleshoot the My Cloud Home offline issue that has persisted for almost three weeks since the outage? Despite the outage being resolved, I’m still unable to access my data, and I’m looking for any solutions or steps that can be taken to fix this problem. Any advice or recommendations would be greatly appreciated.

What troubleshooting steps have you already tried?