Cloud home offline

Questa mattina ho trovato il MY CLOUD HOME PERSONAL CLOUD STORAGE offline.
Da più di due ore lampeggia lentamente con una luce bianca. Come posso risolvere il problema ?

Please accept our sincere apologies for the inconvenience caused to you, Please be informed that the issue has been resolved from our end. However, if you are facing any issues with login we recommend you open a support ticket (