WD Community

I have a black 2TB external drive. It died after dropping

How do I recover the files back again? 

Usually after dropping a drive it is physically damaged and beyond do it yourself recovery. If you are going to try for professional recovery don’t try anything more it may damage the drive more.

Joe

1 Like
Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.