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I can't access my home cloud

I can’t access my home cloud. Got this error. Also I didn’t auto backup to. Please help. :sob::sob::sob:

Hi @quentinq,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

Support for Western Digital Hard Drives | Western Digital

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