Can't access My Cloud Home for 2 weeks now


I cannot access My Cloud Home for 2 weeks now. The light in the front is solid white. I tried shutting it down, but nothing changes.

I am a bit in a hurry, you see, now I am 41 weeks pregnant and the design and address-list for the babycard is on the cloud…

What do I need to do to access the cloud again?

The support-website tells me there is no bug or server down or something.

Hi Teddy87,

You should contact WD Support for such an issue. To contact WD support, you can refer to the links mentioned below.