I’ve come here a lot lurking & searching for answers on how to work this buggy personal cloud solution that I am bout to give up on. How is possible to sell a product like this in so many channels to so many consumers and expect one person to solve everyones problems.
The QA process with new releases is absolutely pathetic. I am crippled until my last question is answered.
These forums need to better monitored by a larger group of engineers (especially after a major release)
Bill_S, I can see you are doing all you can so no offense
I’ve come here a lot lurking & searching for answers on how to work this buggy personal cloud solution that I am bout to give up on. How is possible to sell a product like this in so many channels to so many consumers and expect one person to solve everyones problems.
The QA process with new releases is absolutely pathetic. I am crippled until my last question is answered.
These forums need to better monitored by a larger group of engineers (especially after a major release)
Bill_S, I can see you are doing all you can so no offense
Hi Duhbose,
I see that SBrown helped you out on your other thread. Hopefully, he answered your question. He is part of our staff exansion in the community. I think you’ll see more people like him stepping in to help out, especially during major firmware updates.
However, keep in mind that these staff people are not tech support, but people who work closely with the products. And, as they can, they will step in to help out.
