How to you remove Drive Lock

I have this my book just so I can do a mirror drive with carbonite from our c: drive to the my book. I’ve had nothing but trouble because of the Drive Lock. Called Carbonite and that said that with that drive lock in place, it would be almost impossible to restore from that with the drive lock. My question is how do you remove it? I have tried to do the thing to remove the VCD, but i’m not sure that is what I need to do and at any rate it didn’t have the option that I was support to select. Any Advise appreciated!

Hello there,

Please check this link, i think it might help with the password removal process: