How to Reset MySQL Password on My Cloud Ex 2 Ultra

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

Hi all,

I just found out my My Cloud Ex 2 Ultra had MySQL and MyPHPAdmin. I logged in and created a strong password with a password manager, but I suspect some of the special characters were mis-interpreted. Is there a way to reset the root password for MySQL and MyPHPAdmin on the NAS? I’ve tried uninstalling and reinstalling MyPHPAdmin and deleting the .@database@ folder, with lots of rebooting in between. Nothing seems to help. Any ideas on how I might proceed?

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Hello, do you have found a solution? im stucking on the same problem.

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There are no good solutions; WD could have a better solution without much effort. I had to do a factory reset, but I was lucky enough to be able to transfer my data to other devices in advance.

1 Like
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Before doing a complete factory reset, you can remove the MySQL database.
On OS5 and an ULTRA Ex2 it is described here:

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This does not work …