How to format into NTFS?

Portable Drives My Passport
1

Ok, so my 1TB WD passport SE started acting up, and  the only thing is I can only get it to successfully format into is exFAT; If I try anything else, it either freezes or fails.  What can I do to fix this?

2

here are the steps to format

http://wdc.custhelp.com/app/answers/detail/a_id/3865/session/L3RpbWUvMTM1NTQxOTY3OS9zaWQvTmVUOGhGZGw%3D/kw/format/session/L3RpbWUvMTM1NTQxOTY3OS9zaWQvTmVUOGhGZGw=

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