Hi guys i am have the hdd my book essential 3tb not showing up the explorer because controller board broken.i have idea to buy controller board online parts.com.hk
how do you think? because I am afraid suport or not.thanks
Welcome to the Community.
If this a WD SmartWare WD My Book then replacing the controller may not be a good idea as they device’s firmware could be incompatible, not to mention it will void the warranty.
I’d recommend contacting WD Support about this. If your device is under warranty then they’ll provide you with a free replacement.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
Support by Country
http://support.wdc.com/country/index.asp
