Help me wd my cloud ex4 system rebooting continuously

My Cloud OS 3 My Cloud EX4
1

hi.
mycloud ex4 is rebuild volume 2 and continuously system rebooting please help me

2

Your unit’s behavior is abnormal. I’d recommend contacting WD Support about this since your unit may need to be replaced.

3

I know but my unit on healty . It is ten minute on and system rebooting.help me wd support is very poor problem solveded