Hi there, my name is Ed, my external hard disk is model: WDBPCK0010BBK-01, when i plugged in the USB 3 to my laptop, it is undetectable, after that i try to go device manager there, it does show the hard drive name but when i am trying to check from disk management, the status is showing "disk 1 unknown Not initialize. When im do the right-click and try to initialize the disk, there are 2 options that i can’t really work with because it was pop up another window: “the perform could not be performed becauseof and I/O devic error”.
after that im trying to access bios to read what happen. When is do the Diskpart —> list disk → it is showing the disk 1 status is online but the size is 0b, oh my god, what happened to my hardisk?
anyone able to give me a hand to solve it??? please!!!
i got mostly my working data into this hard disk, please help.
