Post URL: Smart failiure 6.TB Red - Norway- WD DL.4100 - Volum- Raid 1 - disk
Post Text: Hi, have problem with my Raid 1 system. I have 2 disks 6tb red, one got Smart failure and it seems that the disk is not able to communicate (Mirror function) and is flashing red light. I’ve tried everything in Dashboard systems, and now I am trying to format the damaged disk, but the problem is and can be when the disks are bounded together in “Raid 1” there is only option on formatting the “volume”, you don’t get label for formatting for each disk. My problem is that the disk is full in data and if i lose that one that’s left then everything is gone. I’ve been using some three weeks now to complain about the disk where I bought those disks CDON.NO they have huge complains on their internet store for the time in Norway, and I have being emailing them for last 3 weeks. WD has a good products, but this is the top of the line. No service for me as a customer is the same as USA product in Europe will not be the first choice in the future.
Sorry about all complains, at this time
The Norwegian Information:
The Norwegian information sight is confusing, lot of telephone numbers, no local, and all support hours in AM/PM We don’t use that, our system is from 00. At night, 01,02, 03,04… and so on one a day time in Norway is 13.00. Not PM 1.00.
Contact Numbers in Norway: 00800-27549338
Network Drives - 00 80085584253
WD Sentinel - 00 80021102110
WD Red / WD Gold - 00 80055593733
General Support - 00800-27549338
Support Hours -Monday - Thursday 9AM - 7PM CET - Friday
9AM - 5PM CET
Notes: User complains about inability to reach Support in Norway.
Regards,
Trancer
