WD Community

Hard drive is corrupted. How do I retrieve the files?

Today my hard drive decided to slowly die.  It now is unreadable?

What can I do to retrieve the files?

Welcome to the Community.

Have you tried searching online for a free data recovery application? Most utilities will need for you to connect your WD Passport Wireless using the USB port in order to work though.

You can also try with a specialized data recovery company.

http://support.wdc.com/Warranty/dataRecovery.aspx

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.