Hard drive 4 not manufactured by WD. WD ShareSpace can only operate using WD hard drives. Replace the drive

WD External Drives External Drives for PC
1

Dear Forum,

one of my HDD in my WDShareSpace was reported as defect and windows/10 explorer don’t show 50% of my folders anymore. WDShareSpace (S/N: WD80000A4NC-00) reports an error with the 4th HDD.

I bought a new HDD from WDD (SATA/32MB-WD20EADS).

I have insterted the new HDD in my NAS. Now the system reports a new error message:
“06/09 14:53:58 [HDD Status] Hard drive 4 not manufactured by WD. WD ShareSpace can only operate using WD hard drives. Replace the drive.”

New HDD S/N: [EDITED]

What’s wrong with the new HDD?

Thanks

RE: I’ve seen, the table of ShareSpare reports this product definition: ATA MB2000EAZNL. Guess this is the my problem. Someone sold me this model as an WD HDD.
Has someone experience with this model?

RE2: I bought the HDD direct from WD (Western Digital WD20EADS Caviar Green 2TB). Can someone explain me, why this is not working with my NAS (WDShareSpace 8TB)?

2

If you check the warranty by s/n of your HDD using this link - Warranty Status | WD Support
you’ll see “Invalid Serial Number”. Probably, due to this the box had rejected this drive for init. Something wrong with this drive, better to contact seller first.

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Hello suitsof, thanks for your reply. I’ve recieved this HDD this week from Western Digital via amazon.de. So it’s brand new.
I’ve sent a message to WD via amazon, Now I’am waiting for an explanation.

Probably, I’ll have to send the HDD right back.

Thx