cpt_paranoia says it allā¦
you knowā¦ seriouslyā¦ I really donāt know what to say at timesā¦
First of all this password panel thing is really really confusing as I donāt know if Iām logging into WDās server to gain access back to my cloud and from the app it asks me which I guess are the user names from my Cloud which results in the password that I assigned on my Cloud.Ā
The First time I signed onto your server though it ask me for a new usernameā¦ which then proceeds to create a new share on my Cloud or actually it replaced the top one which then the next time I logged in my Dashboard, it showed me this new username replacing the one that I had originally had on my Dashboard.
Haā¦ I bet you got a headache just from reading what I wroteā¦ I got a headache trying to describe your idiotic username/password systemā¦
And somewhere admiss all this, I forgot where, but one of your sign-on panels ask me to log on with my email address. Ok I couldnāt, so I had to reset my passwordā¦ which like all the new password systems I could not use password1234 (just kidding) but they forced me to use capitals mixed with lower case and numerics and symbols which is rediculous because if I want to use 1234 as my password, I should be able to.
Iāll sit back one day and figure which is which, but I think you might want to simplify everything and rather than use usernames in some panels and email addresses in othersā¦ just use emails or just use users.
ā¦
Now the second rant that I got is the backup photosā¦ So yeah the first time around, I selected the root of one of my shares which resulted in all my photos being stored at the root but as I said, I could not see them when I mounted the share on my Mac; not sure how you hid them probably the flag hidden was set.
So I moved the photos and went back to my iphone app to reset the backup directory. I had to do it 3 times because I found the create new folder, then went into the folder to select it (confusing) and it error out on me because I had moved the photos from the last backup and your app is trying to resolve the missing backup photos.
I ended up turning off photo backupā¦ then logged offā¦ then spent 10 minutes trying to log back on using various passwords and usernames (turned out to be the username that I created on my Cloud drive) and then the app prompted me if I wanted to backup my photos and I said yes and this time I noticed the create folder, which I did and it said do you want to use this folder for your backupā¦ and yupā¦ it finally worked. But coming the other way in your settings is confusing after you create a folder then how do you select that folder?
Your system is confusingā¦ it was always like this from day one.Ā
Since I bought this cloud used, I couldnāt find a way to delete the first user so I just renamed the first user to my name. I thought it was the fact that he had access to shares which is the reason that I couldnāt delete him. Anyways later on in my setup, the first user got overwritten by the cloud setup app, the one that said to create a new user, so I did and it replaced the username that I had on topā¦ so now when I go to select that username from Users, the option to delete him comes upā¦ and I doā¦
It gives me an error.
Ok so I get itā¦ the first username is the primary userā¦ same with publicā¦ you cannot delete either of these resources.
but it not apparent when you are trying to set it up. It is like a undeletable folder and an undeletable username of franky.
I know it is too late to changeā¦ but you wanted feedbackā¦ this is the feedbackā¦
Oh and by the wayā¦ your new Cloud app is able to access my old Cloud with firmware 3.04, so I didnāt have to buy this new cloud after all. So why did you say that for remote access (hmmm Iām guessing this isnāt remote access) that I needed the new firmwareā¦
If it wasnāt for the fact that I managed to buy these little NAS devices for cheapā¦ I would have gone to QNap a long time ago. Yeah I knowā¦ I now got two Clouds and it seems that Iām destined to complain on this forum for the next few years.