G-DRIVE Mobile USB 3.0 Corrupted after Windows 10 BSOD

While downloading files to a G-DRIVE Mobile USB 3.0, my Windows 10 laptop experienced a BSOD. Now the G-DRIVE shows up as E:\ on File Explorer, but when I try to open I get the error “E:\ Is not accessible. The disk structure is corrupted and unreadable.” Likewise, in MacOS Mojave MacBook Pro the drive shows up in Disk Utility, but the partition will not mount, and it does not show up on the MacOS desktop.

Will a Windows BSOD error cause a G-DRIVE to get corrupted? How can I salvage the data on this drive?

Thanks.

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

support.wdc.com

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