Oh, I absolutely am glad and certainly don’t mind another thread being opened up. It helps to show that it isn’t just me who’s waiting on this - that there are other customers waiting on a fix too. It’s because most-people are tech-averse and so would rather not use something powerful and simple like FTP/SFTP, that WD has been able to dodge the bullet of the fix so far.
And WD’s L2 tech support when I spoke on the phone told me they get back to me within a “couple days” once they had a chance to verify but I emailed them a few days later and all I got in the reply was that it was sent for re-verification to their engineering. That;s the last I heard from them - this past Monday. I believe it will get fixed…but I suspect it’ll be another few months.
BTW, the simple fix to get the ftp to work will not require anything as drastic as compiling a firmware - just a simple edit to a text file using vi via SSH. The issue really is that the dashboard isn’t saving the external IP in /etc/NAS_CFG/config.xml when changed in the configuration…and if you manually edit that file and reboot the server that file gets re-created, wiping your changes. But the system keeps a more persistent copy of the same config file at /usr/local/config/config.xml - and that’s the one you have to edit.
To get FTP to work, you just have to google your external IP and then edit that file and near the end but not very end (about 85% into the file) you will see a section with the tags. In it, there’s a line for - just enter your external IP that you lookedup between those tags without any spaces, save the file and reboot. And voila - your FTP will work finally.
An interesting consequence of this change is that ftp will not work internally within the network once you enable that…unlike other more sophisticated ftp server software, like the free Filezilla server, where you provide the external IP and it only uses it if the request is coming from outside the network, this server software isn’t smart enough to do that. So it either works internally (which it does out of the box) or it works from outside (after this change) but not both simultaneously. But I can live with that - because realistically who ever needs to use FTP internally when you can connect to the drive via other means…it’s the outside FTP access that I am really concerned about.
Sure - if I do get any further WD updates that are meaningful, I’ll share them here - at least in my thread if not in this one…but whichever thread it is, it will float to the top of the pile when that happens. But I am not holding my breath 
