Sad reality is, nearly 4 months after this thread was last updated, I am still getting the runaround from WD that the FTP issue is still being investigated. Mind you, 4 MONTHS AFTER I detailed to their Level 2 tech support exactly what is broken. And when I brought it up a month ago, their tech support contacted me and told me they will confirm if the problem still is present in their latest firmware, as I reported here it was…and assured me they would get back within a “few” days…definitely within a week. Well, no word since then. I just came across this old thread where I had posted about this and thought I’d add my comment here. I do have one other thread on this open → http://community.wd.com/t5/WD-My-Cloud-EX2/FTP-on-EX2-still-broken-in-firmware-1-03-41-3-months-after/td-p/750862
And there are at least couple other threads also on this topic…one in which I have detailed a workaround for this FTP bug → http://community.wd.com/t5/WD-My-Cloud-EX2/FTP-Functionality/m-p/756210#M725 (workaround)
AND
http://community.wd.com/t5/WD-My-Cloud-EX2/FTP-STILL-BROKEN-When-will-WD-Fix/td-p/762182
No user should have to do this workaround to get their FTP working from outside. The other thing I never understood was why WD limited the ftp port numbers to only 21, 2121 and 9921…yes, 21 is the standard ftp port but if you are giving somebody the option to use another port then do it for a broader range of ports. I prefer to use port 44, an unused port for other standard Internet purposes…and using the file I mentioned in the workaround post I can get ftp running on port 44.
