There are plenty of people who have had this problem, and fixed it with a switch. Here’s the first thread, I think:
Okay, I’m perplexed. I recently upgraded my Uverse High Speed Internet to the UVerse Gigapower (1 gig fiber service) and now my 3TB My Cloud will not connect (flashing white light). I called support and they told me I could send it back but of course I don’t want to loose the data. On a hunch I took the unit to my daughter’s house and it is now connected (Blue light) I think she has 6 meg service and I had 12 meg service before I upgraded. Any ideas why I it won’t connect at my house? I kno…
A recent poster made the very sensible suggestion that if you can find a proper crossover ethernet cable, to save the router from having to figure out if it needs to set up an MDI or an MDI-X connection.
It is an issue with straight-thru and crossover cables. When you essentially connect one router to another router (the WD drives appear like routers), then you need a crossover cable. Basically it switches two wires among the 8. It is a similar issue if you have multiple hard-wired devices and not enough ports in the back of the gateway. If you are connecting the gateway to a switch to connect multiple devices, you either have to have a switch that has an “uplink” port OR you need to use a c…
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