Yes that is really the case. Firmware Release 04.06.00-111 (4/15/2022) is the final firmware for the first generation single bay My Cloud. That My Cloud model has been End of Support since April 2022. That model cannot be updated to OS5.
Yes that is really the case. Firmware Release 04.06.00-111 (4/15/2022) is the final firmware for the first generation single bay My Cloud. That My Cloud model has been End of Support since April 2022. That model cannot be updated to OS5.
Reach out to Support for more assistance.