Files are freezing and stopping

Since the latest update all of my movies “freeze up” and stop playing about every 5-10 minutes.  This is very frustrating, seems to be linked with .avi files and .mkv files

Try pressing the reset button for 1 second, if that doesn’t work try rolling back the firmware to the previous version and then reinstall the latest one.

http://wdc.custhelp.com/app/answers/detail/a_id/5860/session/L3RpbWUvMTM0NTQxMjYzOS9zaWQvSmdROHY2NGw%3D