File and folder error - 36

With WD discovery, icon of My Cloud Home appears on the finder (Mac-Mojave). When I try to create a folder or transfer a doc to MCH with WD discovery I get the message error -36.
I have restarted, unplugged, dot_cleaned, renamed files and attempted on desktop and mobile alike. Also, mobile flips constantly between relay and local connection.
What to do next?

Hi DBrowne,

You can follow the steps provided in the below article in this concern:

Thanks for the response. As I said, I already tried the Dot.Clean option. Not working. Any other possible options?