External Drives for Mac Experiencing Data Loss with Maverick OS -- UPDATED FOR NOVEMBER 6, 2013

Hey Bill,

What about the issue users are having, where after installing the new software WD provided through email, the external hard drive isn’t recognized by the PC/Mac at all?

Are you guys addressing this issue as well? Was this something on WD’s end?

http://community.wd.com/t5/External-Drives-for-Mac/WD-kill-my-My-Book-Studio/m-p/630651#M8785

http://community.wd.com/t5/External-Drives-for-Mac/My-Book-for-Mac-not-recognized-on-new-macbook-pro/m-p/628875#M8761