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Expanding EX4100 Nas Storage

Hello,

I have a 4 bay NAS that had four 8TB drives. I Popped in a 14TB and let it rebuild, but it didn’t utilize the extra space. I popped in another in the 4th bay, it rebuilt, and again didn’t utilize the extra space. I went in and initially I had an option to expand my storage and I let that run, but that didn’t expand it.

So now my option is to setup a RAID 5 again. I get to the page where there is a slider, but the slider when I move it all the way to the right only lets me get to 23991 GB and says Remaining Space: 11998 GB.

My options is to Span the remaining disk space. I know I’ll lose my data, which I’m ok with for now. By selecting to Span, will it create one volume and use up all of the remaining space so that my total is about 34,999 GB or so?

Hi @TexasJSW,

Please refer to the article My Cloud: Upgrade the Drives on a Device (RAID Expansion):
https://support-en.wd.com/app/answers/detailweb/a_id/27421

Please contact the WD Technical Support team for best assistance and troubleshooting:https://support-en.wd.com/app/ask

I tried to follow it, but the only option I get is this

Support for Western Digital Hard Drives | Western Digital

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