Hello everbody here,
i hope somebody with more expirience about WD HDDs can help me here, or maybe to share his expirience, my problem is nextt , I bought the WDC WD10EARS-22Y5B1 HDD (internal drive) before 1 year, warranty is 2 years I think, i checked on WD site and it says
WD10EARS-22Y5B1 In Limited Warranty 8/28/2013
when i check wi but I'm not sure if my case is subject to guarantees, and the case is as follows:
I used the HDD normal, the machine where it is placed is: MB- ASUS P5Q-S2, CPU: Intel C2D, etc.. All worked with this WD WD10EARS 1TB HDD ok, about 1 year, up until 1 month, on the PC do not have any special applications, games, and the PC isn't often used because I have a notebook, and the notebook is widely used, this PC with a WD10EARS 1TB HDD i used as a storage space, although it rarely, and for that I use ...
Viruses do not have, safe the OS, the OS is OS XP prof. SP3 OEM x86, clean OS, and worked without any problems, because otherwise I do professionally IT - that's my job, and care for my PC that is always clean and optimized, but suddenly after 1 year of use this HDD, appeared to bad sectors, from unknown and unclear to me reasons, as before, I bought WD HDD 200, 500GB, and I never had a similar problem and even after 3-4 years of using, simply because I look at the whole HDD and PC, as an IT professional - HDD defragmentation regularly, keeping the data on non-systemic partition, and my OS is on D: \, because the virus attacks the default C: \ ...
Literally everything is at maximum optimized, and besides all this, the HDD after only 1 year of use, applying the diagnostic tool report bad sectors! ? This really can not understand, I tried them and your WD diagnostic tool repair tool, bad sectors repapiring operations, but it did not help either!
Please help and advice to repair bad sectors, whether will retailer of your HDDs accept a guarantee where is problem of the bad sectors, to the emergence of bad sectors after only 1 year of use included in warranty?
I'm now in troubles, now hdd-s have increased prices, due to floods in Thailand, and the HDD I bought new, and I do not want the extra pay, because the HDD is the guarantee for 2 years, and I use only 1 year?
Enclosed are the pictures and report WD Diagnostic tool, which could not fix bad sectors, sure that i before contact you, I run t as an IT professional and a chkdsk tool from MS, but after repair with it still logged in bad sectors, and I think that in the D: \ - the system partition
I tried all the possible variants, but still bad sectors, applying your tool for diagnosing WD diagnostic tool, again not repaired bad sectors? It seems this error 08 like i found in S.M.A.R.T errores description is near to full HDD failure
S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology; often written as SMART) is a monitoring system included in computer hard disk drives (HDDs) and solid-state drives (SSDs) that detects and reports on various indicators of drive reliability, with the intent of enabling the anticipation of hardware failures. When S.M.A.R.T. data indicates a possible imminent drive failure, software running on the host system may notify the user so stored data can be copied to another storage device, p...
08 0x08 Seek Time Performance - Average performance of seek operations of the magnetic heads. If this attribute is decreasing, it is a sign of problems in the mechanical subsystem.
Quick test is passed ok, but Extended test failed... Report from WD diagn. tool bellow
Test Option: QUICK TEST
Model Number: WDC WD10EARS-22Y5B1 Unit Serial Number: Firmware Number: 80.00A80 Capacity: 1000.20 GB SMART Status: PASS Test Result: PASS Test Time: 02:02:27, January 17, 2012
Test Option: EXTENDED TEST
Model Number: WDC WD10EARS-22Y5B1 Unit Serial Number: Firmware Number: 80.00A80 Capacity: 1000.20 GB SMART Status: PASS Test Result: FAIL Test Error Code: 08-Error was detected while repairing bad sectors. Test Time: 08:27:25, January 17, 2012
I think maybe is useless to try another tools like Hard Disk Sentinel, HDD guru, Spinrite, etc. cause most of them work on similary way like WD Diagn. tool use similary way of checking and not too much chance to isolate-exclude bad sectors from partition in many cases, or somebody has maybe some better advice?
Thank you in advance!