Easystore 2tb

Just purchased easystore 2tb and will not backup my files. error comes up that there is “not enough room to backup files”. Since my internal hard drive is only 1 tb I know that there is room. Any suggestions would be appreciated.

Hello, ddrog999

Well, help me with some of the basic details like.
►Which operating system are you using?
►What is the file system of the drive?
►Have you checked the drive status using any WD® tool, like Data Lifeguard Diagnostic for Windows, WD Drive Utilities for Mac