I have a WD1 TB drive, it works with my tv and i can watch the movies thru the flatscreen.
When i plug it thru my PC it shows but i cant get to the drive. If i doubleclick it the computers freezes. If i rightclick same thing.
If i try to format and press starts nothing happens, its just working with no progress.
Somebody knows whats up?
JW
Try testing the drive with our Data Lifeguard Diagnostics software.
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940
Also, try checking the partition status on Disk Management.
It still doesent work, computer freezes when i try to start the test.
I find the disk on Disk Management but same there, computer freezes if try to format or do anything with the Drive.
Any ideas to make it work?
OS - Vista - 32 bit
I have a similar problem.
I have two WD external hard disks and one stopped working yonks ago (call that Disk A) but the other one (Disk B) is working fine.
I revisited Disk A a few days go but still no luck; so I thought I would ask here before chucking it out.
Details:
When I attach both disks, BIOS recognises them both when I start up the computer and have a look at BIOS…
When I get out of BIOS and the desktop eventually comes up, and I go into Disk Management, Disk B is recognised but Disk A isn’t.
When I attach Disk A only, Disk Management still doesn’t recognise it - even after BIOS has.
Disk Management won’t recognise Disk A whether I attach it before startup or after the desktop appears.
5. The situation is the same if I swap the cabling between the two disks and/or swap the USB slots.
Whenever I plug in Disk A, either before startup or afterwards, it tends to stop windows working which means I can’t shut down the computer without pulling the plug. (Incidentally is there any other way to shut the computer down in this circumstance?)
I can’t remember what WD HDD Disk A is, but the BIOS recognises it as WD Ext 1021 202 - as it does Disk B - and it has the same P/N Code (Product number??) on the casing as Disk B does: WDBAAU0030HBK-01. Since I know that Disk B is an Elements 3Tb HDD, I assume that Disk A is also; and is therefore worth trying to resuscitate (the data is not important).
I don’t have any startup disks or whatever they are called for the two WD HDDs I have - if there are such things.
9. I recall now as I write this, or think I do, that I had trouble getting my computer to recognise Disk A before I put it aside. I think I got the message a few times that I couldn’t use Disk A unless I formatted it. Since the data wasn’t important and I am not very computer literate, I did just that just to see what happened.
I thought I killed the WD HDD, but maybe there is something I can do. The trouble may be—says my untrained brain—that if the computer doesn’t recognise the Disk A HDD after startup, how can anything be done to get it going?
I hope that somebody can help.
Thank you.
.
Try the following steps:
WD external drive is not assigned a drive letter by Windows or Mac OSX and data on the drive is inaccessible
