So couple weeks back my pr4100 said my drive in bay 1 has failed and my volume is degraded and since then i have tried a spare drive i had laying around but it still says drive failure so fast forward 2 weeks i had the failed drive replace by rma and just got it back today and i popped it in and sure enough even with a new drive it still says failed drive starting to think i have a busted drive bay and thats crazy considering i got this NAS for less than 4 months…
I can’t seem to get ssh to run but first disk just says bad and full disk test doesn’t even see disk one but its a brand new drive. I even tested it in another external enclosure
This is what i got but i think its scanning my computers hdd how do i use it to scan my new drive?
C:\Program Files\smartmontools\bin>smartctl -A /dev/sda
smartctl 7.2 2020-12-30 r5155 [x86_64-w64-mingw32-w10-20H2] (sf-7.2-1)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 118 099 006 Pre-fail Always - 171021528
3 Spin_Up_Time 0x0003 097 096 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 53
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 086 060 030 Pre-fail Always - 409871696
9 Power_On_Hours 0x0032 092 092 000 Old_age Always - 7287
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 15
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 1
189 High_Fly_Writes 0x003a 098 098 000 Old_age Always - 2
190 Airflow_Temperature_Cel 0x0022 052 049 045 Old_age Always - 48 (Min/Max 28/51)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 9
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 260
194 Temperature_Celsius 0x0022 048 051 000 Old_age Always - 48 (0 28 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 7303h+05m+59.399s
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 40670821683
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 245711455591
i tried smartctl -h and i think the last one smartctl --all --device=areca,3/1 /dev/arcmsr0 is the raid but im not to sure/
smartctl -a /dev/sda (Prints all SMART information)
smartctl --smart=on --offlineauto=on --saveauto=on /dev/sda
(Enables SMART on first disk)
smartctl -t long /dev/sda (Executes extended disk self-test)
smartctl --attributes --log=selftest --quietmode=errorsonly /dev/sda
(Prints Self-Test & Attribute errors)
smartctl -a /dev/sda
(Prints all information for disk on PhysicalDrive 0)
smartctl -a /dev/pd3
(Prints all information for disk on PhysicalDrive 3)
smartctl -a /dev/tape1
(Prints all information for SCSI tape on Tape 1)
smartctl -A /dev/hdb,3
(Prints Attributes for physical drive 3 on 3ware 9000 RAID)
smartctl -A /dev/tw_cli/c0/p1
(Prints Attributes for 3ware controller 0, port 1 using tw_cli)
smartctl --all --device=areca,3/1 /dev/arcmsr0
(Prints all SMART info for 3rd ATA disk of the 1st enclosure
on 1st Areca RAID controller)
but this pops out when i type in the command
C:\Program Files\smartmontools\bin>smartctl --all --device=areca,3/1 /dev/arcmsr0
smartctl 7.2 2020-12-30 r5155 [x86_64-w64-mingw32-w10-20H2] (sf-7.2-1)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
/dev/arcmsr0: No Areca controller found
=======> VALID ARGUMENTS ARE: ata, scsi[+TYPE], nvme[,NSID], sat[,auto][,N][+TYPE], usbcypress[,X], usbjmicron[,p][,x][,N], usbprolific, usbsunplus, sntjmicron[,NSID], sntrealtek, intelliprop,N[+TYPE], jmb39x[-q],N[,sLBA][,force][+TYPE], jms56x,N[,sLBA][,force][+TYPE], aacraid,H,L,ID, areca,N[/E], auto, test <=======
Use smartctl -h to get a usage summary
and sorry im not that tech savy and i appreciate the help alot.
So i couldn’t figure out how to get the smart data while the drive was still in the nas so i popped my new drive into a external enclosure and this was the data a i got
Model Family: Seagate IronWolf
Device Model: ST8000VN004-2M2101
Serial Number: WSD2VC9Y
LU WWN Device Id: 5 000c50 0d66d5bf1
Firmware Version: SC60
User Capacity: 8,001,563,222,016 bytes [8.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-4 (minor revision not indicated)
SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Sat Jul 17 17:37:15 2021 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 559) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 708) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x50bd) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 100 100 044 Pre-fail Always - 1639040
3 Spin_Up_Time 0x0003 091 091 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 4
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 100 253 045 Pre-fail Always - 2130
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 0
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 4
18 Head_Health 0x000b 100 100 050 Pre-fail Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 070 061 040 Old_age Always - 30 (Min/Max 28/30)
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 4
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 6
194 Temperature_Celsius 0x0022 030 040 000 Old_age Always - 30 (0 28 0 0 0)
195 Hardware_ECC_Recovered 0x001a 100 100 000 Old_age Always - 1639040
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 0 (227 194 0)
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 656752
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 982288
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
