SMART error on WD Red 3TB in FreeNAS

I have a FreeNAS that has four WD Red 3TB drives to make up one RAIDZ1 volume. I purchased these drives from Newegg in March of 2014. I have just started to get a SMART error registering. I don’t know what to make of the error, other than it is an error. I’m not sure what to do next. If it helps, here is the output of a “smartctl -x”:

smartctl 6.3 2014-07-26 r3976 [FreeBSD 9.3-RELEASE-p31 amd64] (local build)
Copyright © 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family: Western Digital Red
Device Model: WDC WD30EFRX-68EUZN0
Serial Number: [Deleted]
LU WWN Device Id: 5 0014ee 60444470a
Firmware Version: 80.00A80
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-2 (minor revision not indicated)
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Tue Jan 26 16:40:13 2016 PST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is: Unavailable
APM feature is: Unavailable
Rd look-ahead is: Enabled
Write cache is: Enabled
ATA Security is: Disabled, frozen [SEC2]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 118) The previous self-test completed having
the read element of the test failed.
Total time to complete Offline
data collection: (39540) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 397) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x703d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE
1 Raw_Read_Error_Rate POSR-K 200 200 051 - 0
3 Spin_Up_Time POS–K 181 178 021 - 5916
4 Start_Stop_Count -O–CK 100 100 000 - 21
5 Reallocated_Sector_Ct PO–CK 200 200 140 - 0
7 Seek_Error_Rate -OSR-K 200 200 000 - 0
9 Power_On_Hours -O–CK 078 078 000 - 16407
10 Spin_Retry_Count -O–CK 100 253 000 - 0
11 Calibration_Retry_Count -O–CK 100 253 000 - 0
12 Power_Cycle_Count -O–CK 100 100 000 - 21
192 Power-Off_Retract_Count -O–CK 200 200 000 - 15
193 Load_Cycle_Count -O–CK 200 200 000 - 23
194 Temperature_Celsius -O—K 105 083 000 - 45
196 Reallocated_Event_Count -O–CK 200 200 000 - 0
197 Current_Pending_Sector -O–CK 200 200 000 - 0
198 Offline_Uncorrectable ----CK 100 253 000 - 0
199 UDMA_CRC_Error_Count -O–CK 200 200 000 - 0
200 Multi_Zone_Error_Rate —R-- 200 200 000 - 0
||||||_ K auto-keep
|||||__ C event count
||||___ R error rate
|||____ S speed/performance
||_____ O updated online
|______ P prefailure warning

General Purpose Log Directory Version 1
SMART Log Directory Version 1 [multi-sector log support]
Address Access R/W Size Description
0x00 GPL,SL R/O 1 Log Directory
0x01 SL R/O 1 Summary SMART error log
0x02 SL R/O 5 Comprehensive SMART error log
0x03 GPL R/O 6 Ext. Comprehensive SMART error log
0x06 SL R/O 1 SMART self-test log
0x07 GPL R/O 1 Extended self-test log
0x09 SL R/W 1 Selective self-test log
0x10 GPL R/O 1 NCQ Command Error log
0x11 GPL R/O 1 SATA Phy Event Counters
0x21 GPL R/O 1 Write stream error log
0x22 GPL R/O 1 Read stream error log
0x80-0x9f GPL,SL R/W 16 Host vendor specific log
0xa0-0xa7 GPL,SL VS 16 Device vendor specific log
0xa8-0xb7 GPL,SL VS 1 Device vendor specific log
0xbd GPL,SL VS 1 Device vendor specific log
0xc0 GPL,SL VS 1 Device vendor specific log
0xc1 GPL VS 93 Device vendor specific log
0xe0 GPL,SL R/W 1 SCT Command/Status
0xe1 GPL,SL R/W 1 SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error

1 Short offline Completed: read failure 60% 16392 5860527728

2 Short offline Completed: read failure 10% 16368 5860527728

3 Short offline Completed: read failure 60% 16344 5860527728

4 Short offline Completed without error 00% 16320 -

5 Short offline Completed without error 00% 16296 -

6 Short offline Completed without error 00% 16272 -

7 Short offline Completed without error 00% 16248 -

8 Short offline Completed without error 00% 16224 -

9 Short offline Completed without error 00% 16200 -

#10 Short offline Completed without error 00% 16176 -
#11 Short offline Completed without error 00% 16152 -
#12 Extended offline Completed without error 00% 16138 -
#13 Short offline Completed without error 00% 16128 -
#14 Short offline Completed without error 00% 16104 -
#15 Short offline Completed without error 00% 16080 -
#16 Short offline Completed without error 00% 16056 -
#17 Short offline Completed without error 00% 16033 -
#18 Short offline Completed without error 00% 16009 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version: 3
SCT Version (vendor specific): 258 (0x0102)
SCT Support Level: 1
Device State: Active (0)
Current Temperature: 45 Celsius
Power Cycle Min/Max Temperature: 40/53 Celsius
Lifetime Min/Max Temperature: 22/67 Celsius
Under/Over Temperature Limit Count: 0/0

SCT Temperature History Version: 2
Temperature Sampling Period: 1 minute
Temperature Logging Interval: 1 minute
Min/Max recommended Temperature: 0/60 Celsius
Min/Max Temperature Limit: -41/85 Celsius
Temperature History Size (Index): 478 (444)

Index Estimated Time Temperature Celsius
445 2016-01-26 08:43 44 *************************
… …(203 skipped). … *************************
171 2016-01-26 12:07 44 *************************
172 2016-01-26 12:08 45 **************************
… …(137 skipped). … **************************
310 2016-01-26 14:26 45 **************************
311 2016-01-26 14:27 44 *************************
… …(132 skipped). … *************************
444 2016-01-26 16:40 44 *************************

SCT Error Recovery Control:
Read: 70 (7.0 seconds)
Write: 70 (7.0 seconds)

Device Statistics (GP Log 0x04) not supported

SATA Phy Event Counters (GP Log 0x11)
ID Size Value Description
0x0001 2 0 Command failed due to ICRC error
0x0002 2 0 R_ERR response for data FIS
0x0003 2 0 R_ERR response for device-to-host data FIS
0x0004 2 0 R_ERR response for host-to-device data FIS
0x0005 2 0 R_ERR response for non-data FIS
0x0006 2 0 R_ERR response for device-to-host non-data FIS
0x0007 2 0 R_ERR response for host-to-device non-data FIS
0x0008 2 0 Device-to-host non-data FIS retries
0x0009 2 8 Transition from drive PhyRdy to drive PhyNRdy
0x000a 2 9 Device-to-host register FISes sent due to a COMRESET
0x000b 2 0 CRC errors within host-to-device FIS
0x000f 2 0 R_ERR response for host-to-device data FIS, CRC
0x0012 2 0 R_ERR response for host-to-device non-data FIS, CRC
0x8000 4 2524310 Vendor specific

Hello there,

I recommend checking this drives with DLG to see if it shows any error while diagnosing the drive, here is a link to the software download:

DOS version:
http://download.wdc.com/dlg/dlgdiag_5_25.zip

Windows version:
http://download.wdc.com/windlg/WinDlg_v1_29.zip

Hope this helps.

Regarding DLG, do I take the drive out of the array and connect it to another machine to run? I know that in the past, I tried using SpinRite to repair a drive that had been a part of an array and it didn’t recognize the format. Is DLG different? Does it work on drives that are a part of an array? What information will it give?