How can you guys be closed at 8 PM EST on a Sunday?
Question for WD, when are people at home using their hard drives and media players? Most people work, you know 9-5 Monday to Friday and like to enjoy their personal devices after hours.
Being closed on a Sunday at this time is poor service.
Hello,
Sorry to hear you could not reach us at that time. WD phone support hours are:
Monday - Thursday 8 am - 9 pm CST
Friday - Sunday 8 am - 7 pm CST
You can also get support trough email and you can visit our Knowledge Base were you can find a lot of solutions for the most common problems.
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