Customer support hours

How can you guys be closed at 8 PM EST on a Sunday?  

Question for WD, when are people at home using their hard drives and media players?  Most people work, you know 9-5 Monday to Friday and like to enjoy their personal devices after hours.

Being closed on a Sunday at this time is poor service.


Sorry to hear you could not reach us at that time. WD phone support hours are:

Monday - Thursday  8 am - 9 pm CST

Friday - Sunday  8 am - 7 pm CST

You can also get support trough email and you can visit our Knowledge Base were you can find a lot of solutions for the most common problems.