Bonsoir,
Je viens de changer de PC il est sous windows11.
Dans l’explorateur de fichier, les dossiers apparaissent bien dans le réseau. J’ai normalement accès au dossier public, mais lorsque j’essaie d’accéder à smartware je suis bloqué.
Pourriez-vous m’aider ?
Merci
WD Smartware is end of support.
WD Smartware End of Support
https://support-en.wd.com/app/answers/detailweb/a_id/30039
Support for WD Smartware has ended and is no longer covered under our software support lifecycle. You may continue to use your product and related applications. Software purchases, licenses, updates and technical support are no longer provided for WD Smartware.
For more information, please refer to Answer ID 28740 WD Product Software Support Status
Windows Backup, Apple Time Machine or Acronis True Image for Western Digital or an alternate 3rd party backup utility can be used instead.
- Install and Uninstall Acronis True Image for Western Digital on Windows
- Install or Uninstall Acronis True Image for Western Digital on macOS
- Backup and Restore in Windows
- Apple Article HT201250 Back up your Mac with Time Machine
- Answer ID 23043 Alternate 3rd Party Backup and Sync Software For Windows and macOS
If you cannot access the Smartware Share using Windows File Explorer or Mac Finder then check the My Cloud Dashboard > Shares tab and see if the Smartware Share is set to Private if so set it to Public, or assign permissions for a user to access the Private Smartware Share. Then use that user (and their password) to access the Private Smartware Share.
1 Like
Thank you so much for your help
