Unable to connect to My Passport Wireless through wireless with my MotoG3 android device with version 6.0.1. It displays only ‘Saved’ against the Wifi name. After selecting ‘Connect’ it displays ‘Authentication problem’. Is WD My Passport Wireless compatible with Moto G 3?

Compatibility with Moto G 3 to connect through Wireless

SBrown November 18, 2016, 3:59am 10

Hello,

As it stands, the Motorola G3 with Android 6.0 is unable to connect via wifi to My Passport Wireless (2.4 GHz) and My Passport Wireless Pro (2.4 or 5 GHz) bands. We’re not aware of any wifi changes made with Moto version of Android on the G3,

Can't connect android Phone to the WD passport device

Topic		Replies	Views
Phone does not connect to passport wireless wifi My Passport Wireless	10	2324	August 10, 2016
WD my passport ultra and kingston mobilelite G3 My Passport Wireless	5	2650	May 19, 2018
Able to connect to the mypassport web site, but the screen with the License Agreement does not come My Passport Wireless	15	3526	July 9, 2015
My Passport wireless Wifi dead My Passport Wireless	19	10110	October 8, 2015
My Passport Wifi is not working on Android Marshmallow Operating system My Passport Wireless	4	2214	March 4, 2016

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Call Us

Email Us

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.

Visit Business Portal

Compatibility with Moto G 3 to connect through Wireless

Related topics

Still Need Help?

Sign in to Your Support Account

Western Digital Business Portal