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Can't resume dropbox syncronization

I installed the dropbox app but it only uploaded 14Gb from 200+Gb. The status show “sync paused”. If I hit the “sync now” button it briefly show a message “updating”, then “up to date”, then back to “sync paused”. This is clearly wrong as only 7% of the files were synced…

If i restart the NAS then it resumes uploading files to dropbox for a few minutes, then it pauses again.

I have a dropbox plus account that should be good for 1Tb.

My firmware version is 2.31.149

1 Like

I have the same problem.

Hola Paliak

Check the total
characters in the full path for each file, dropbox has a limit. If the path for
only one file is longer than the limit then the synchronization stops.

Regards,

Fernando

thanx,
is there any tool to check files and find which file is wrong ? Because there are 700gb data and I really dont know which are wrong :confused: THX a lot.

I used a homemade python
script to check the path length. So basically you are on your own, support from
DB and WD ■■■■■.

Also check for special
characters

Also try synchronizing
one folder at a time, not all 700gb at once, so you can get a better idea which
files are causing trouble.

Support for Western Digital Hard Drives | Western Digital

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