Hi,
I just bought an Elements portable hard drive to backup my files from another hard drive I have (seagate). It is formatted to the windows version NTFS and I even tried the exFAT formatting but nothing works. All of my drivers are updated. When I pasted all the files to my Elements, it shows the files preparing to be copied, the same how it appears during any other file transfer on windows, it even says 100% copied but nothing gets pasted. No notification appears. Sometimes when I copy and paste one folder at a time it works, but I have a lot of files and folders that I need to transfer onto my new hard drive all at once. Please let me know what must be done!
Thank you for your support!
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There might be an issue with the Elements drive, file system errors, or a transfer limit. Try running Check Disk by opening Command Prompt as admin and typing:
chkdsk X: /f
(replace X with your drive letter). Also, try using robocopy in Command Prompt for large transfers:
robocopy "source_folder" "destination_folder" /E
If the issue persists, test the drive on another computer or use a different USB port/cable. Formatting to NTFS again (with a full format) might help if there are file system issues.
Thank you for the tips! The only thing that’s working is manually selecting fewer folders at a time to copy and paste into the hard drive.
The problem was that specific folders were corrupted in the hard drive I copied the files from, so because that one couldn’t be pasted into my new Elements hard drive, nothing pasted at all. I guess I found the solution. Thanks for your help!
