Cannot see the Gdrive when I open documents

[thompatterson]

Hello,
I am unable to see the new G-Drive ArmorATD under documents, but I can see it where I would eject the Armor ATD.

[karanamnagadurga.sai]

Hi @thompatterson

Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | SanDisk)

Try this one.

• Steps to Safe Eject and Remove USB Flash and External Drives on Windows or macOS | SanDisk

Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
(Contact Support | SanDisk)